Frequently Asked Questions about Marine Electronics Purchases
General Questions
Shipping costs depend on the total value of your order.
For orders above €150, shipping to Croatia and Slovenia is free.
Shipping to other EU countries is calculated automatically when you enter your delivery country in the shopping cart.
For orders below €150:
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Delivery to Croatia via HP-EXPRESS: €12
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Delivery to Slovenia (Ljubljana) via In-Time courier: €11.50
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Delivery to other locations in Slovenia: €16.10
All prices are net, VAT not included.
Answer:
Payment can be made using the following methods:
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Bank transfer based on a proforma invoice sent after agreement
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Credit or debit card (direct payment or via Stripe)
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Google Pay
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Apple Pay
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PayPal
Most current products are in stock in our Zagreb warehouse.
If payment is completed before 11:00 AM, the courier usually collects the shipment the same day. Otherwise, the shipment is collected the next business day.
Products that are not currently in stock are delivered to our warehouse every Monday and shipped to the customer no later than the following day.
Your payment and card details are fully secure.
All payments are processed through trusted payment providers that use the latest encryption and security technologies to protect your data.
We use your personal data only for issuing invoices and processing your order.
For more information about how we handle and protect personal data, please see our GDPR / Privacy Policy page
If the product is in stock, it will usually be shipped the same day.
If the product is not in stock, it will be shipped on the first Monday after the order date. In this case, we will contact you in advance to inform you about the delivery time.
Yes. The invoice will be sent to you by email in PDF format.
Upon request, we can also provide the invoice in XML format or as a printed cop
Lowrance, Simrad and B&G products are sold by many online stores, and each store tries to offer the best deal. Some sellers may also try to offer you competing products instead of Simrad, Lowrance or B&G.
We focus on explaining why these products are the right choice and providing professional support before and after your purchase.
When buying from us, the price includes more than just the product.
Included in our service:
Support at more than 18 locations along the Adriatic coast through trained partners specialized in Simrad, Lowrance and B&G
Product replacement at our sales or service locations in case of a device failure
Advice from experienced marine electronics specialists before purchase and assistance during installation
User manuals and device menus available in Croatian
Product exchange option if the device does not meet your expectations
Free shipping to Croatia and Slovenia for orders above €150
Before purchasing a product based only on the lowest price, we recommend checking:
Product origin – devices purchased outside Europe (for example from the US) may not support local cartography
Warranty conditions – do you need to send the device abroad for repair?
Warranty service – will you receive a repaired device or a replacement?
Language support – does the device include localized menus (Croatian language)
Extended warranty options – is it available and what is the yearly cost?
Professional installation – do they offer expert installation services?
Certification – will they certify the installed equipment or system if required?
If these advantages are important to you, feel free to send us an inquiry or contact us to check product availability.
Online purchases are often rewarded with special discounts.
If you find a significantly lower price elsewhere, contact us first and we will see what we can do.
Thank you for reading this to the end.
Technical Questions
You can contact us by phone at +386 41 666 508 or +385 99 4630000, and we will be happy to assist you.
The best option is to send us an email first with a description of your vessel and a list of the equipment currently installed on board. We will then contact you as soon as possible and provide professional advice.
Products from Lowrance, Simrad, B&G and Fusion come with a 2-year manufacturer’s warranty.
The warranty does not cover consumable items, such as cables, connectors, transducers and similar accessories.
Yes. We work with authorized installers for Lowrance, Simrad and B&G equipment along the the Adriatic Sea.
All our partners have been trained at the Navico training center in the Netherlands and are highly qualified in marine electronics installation.
We can provide you with the contact details of the nearest certified partner, and you can arrange installation conditions and scheduling directly with them.
Navico provides an excellent global service network for Lowrance, Simrad and B&G products.
Meridianprojekt partners along the Adriatic coast are trained at the Navico training center in the Netherlands, ensuring professional support and service for all installed equipment
Navico is a specialized company in marine electronics, providing navigation systems, marine instruments and fish-finding equipment for both the recreational and commercial marine sectors.
The company owns the brands Lowrance, Simrad, B&G and C-MAP and operates worldwide.
Navico’s recreational marine division is one of the world’s largest suppliers of marine electronics for leisure boating.
Each brand is designed for a specific type of boating activity.
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Lowrance is mainly focused on fishing in freshwater and coastal areas.
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Simrad Yachting is designed for powerboat owners, cruising vessels and sport fishing.
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B&G is dedicated to the sailing market, from professional racers to cruising sailors.
Simrad Commercial Marine Electronics also offers a wide range of navigation solutions for the commercial marine sector, including C-MAP cartography and digital services such as Voyage Optimization and Fleet Analytics.
C-MAP provides electronic charts that support and enhance all types of activities on the water.
Most modern devices such as multifunction displays, chartplotters and marine instruments are capable of supporting many more functions than what is included in the standard equipment of a new vessel.
Send us an email with a list of the equipment currently installed on your boat, and we will advise you on how to expand and fully utilize your onboard system.
Prices for Lowrance, Simrad and B&G products in the United States are often lower than in Europe, even on official websites. This is due to Navico’s pricing policy, which adapts to the size and structure of different markets.
To prevent cross-region purchases, some devices are region-locked. This means that chartplotters purchased in the USA may not work properly in Europe, and the same applies in the opposite direction.
In some cases, it is technically possible to convert a device from the US version to the EU version, but the cost of this upgrade is usually higher than purchasing the correct EU mode

